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Baltimore

Address
100 Light Street
Baltimore, MD 21202
Contact
T: 410.685.1120
F: 410.547.0699
Email: contact@bakerdonelson.com

Office Information

About

Baltimore is a major city in Maryland with a long history as an important seaport. It is also the home of Ober|Kaler, a highly-regarded firm that became part of Baker Donelson in January 2017. The combination resulted in the third largest and most dynamic health practice in the country.

Since 1903, Ober|Kaler shared – and contributed to – the prosperity and history of the Mid-Atlantic region. Headquartered in Baltimore's downtown business district with the world-famous Inner Harbor as our backdrop, Ober|Kaler began with the practices of Albert C. Ritchie and Stuart S. Janney, two attorneys whose legacies are remembered today. Ritchie was elected governor of Maryland in 1920 and returned to the firm after an unprecedented four terms in office. After World War I, Frank B. Ober and Robert W. Williams joined the firm, which was then renamed Ritchie, Janney, Ober & Williams.

In 1969, the merger of Ober, Williams & Grimes, as the firm was then known, with Cross, Shriver, Bright & Washburne doubled our size and resulted in a new name: Ober, Grimes & Shriver. The period between 1969 and 1990 marked a time of moderate but deliberate growth in the number of lawyers at the firm, including a 1983 merger with an established Washington, D.C. practice that brought a national presence in tax, administrative, regulatory and corporate law, and provided essential new resources for the nationally expanding firm. In 2003, the firm sent its second governor to Annapolis, as Robert L. Ehrlich Jr. became the 60th governor of the State of Maryland.

Today, Baker Donelson's Baltimore-based health, litigation, business, construction and finance practices are among the most prominent in the United States. The office's 100-plus attorneys continue their vision of client service and our core values of quality, integrity, respect and commitment to our communities.

Baker Donelson's Baltimore office is located in the Transamerica Building (formerly the Legg Mason Building). Visitors to our Baltimore office must show i.d. when entering the building. Download visitor information here.

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Help Desk Specialist - Baltimore

Baker, Donelson, Bearman, Caldwell, and Berkowitz, PC has an immediate opening for a front line help desk support specialist in its Baltimore, MD office.

Responsibilities will include:

  • Providing remote support via telephone and remote access to end-users.
  • Proficiency in Windows 7 operating system, Net Documents document management system; Microsoft Office 2010 applications w/emphasis on Outlook, Word and Excel; Best Authority, DocsCorp Suite (pdfDocs, CompareDocs)
  • Ability to research technical issues and document solutions in a timely manner.
  • Tracking incidents through resolution, providing written solutions to problems for Knowledge Base.
  • Communicating effectively with both unskilled and skilled PC users.
  • Handling sensitive and/or confidential documents and information.

Job Requirements will include:

  • Knowledge of Document Management Systems (preferably Net Documents)
  • Skilled in Microsoft Office 2010 applications (including PowerPoint presentations, Excel spreadsheets and Word styles, numbering, tables, etc.)
  • Experience in a Legal IT support environment desired.
  • Knowledge of legal systems & usage a plus.
  • Ability to work in a fast-paced team environment.
  • Attention to detail with emphasis on accuracy and quality.
  • Excellent communication and customer service skills.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, gender identity, marital status, religion, sex, age, national origin, genetic information, physical or mental disability or veteran status.

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