Chattanooga

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Legal Collections Specialist. Candidate may reside in Baltimore, Baton Rouge, Birmingham, Chattanooga, Houston, Jackson, Knoxville, Memphis, Atlanta, or New Orleans areas. The position is remote other than the 2^nd and 4^th mandatory Wednesdays of each month.

Salary is based upon years of experience and location.

Responsible for collection activities such as collaborating with client (billing) attorneys regarding their aged a/r. Sending follow-up inquiries, negotiating with past due accounts. Document and maintain accurate records. Know commonly used collection concepts, practices, and procedures. Use firm established guidelines and procedures to perform the functions of the job. Maintain ambitious standards and professional collection activities and support. This position is considered professional level. Reports directly to the Client Accounts Manager. Daily contacts include but are not limited to the Director of Revenue Services, CEO, COO, CFAO, Managing Shareholder, Office Administrators, Accounting, Finance, Administration, Attorney, and Secretaries.

Key Responsibilities include:

1. Compile information for reporting of the progress of collections and accounts receivable aging.
2. Analyze, investigate, and clarify problem
3. Report problem and/or doubtful accounts to appropriate parties (CEO, COO, Managing Shareholders, Office Administrator, CFAO, Director of Revenue Services).
4. Facilitate and expedite the allocations of aged accounts
5. Monitor the opening of new matters for existing clients with collection and/or write-off issues.
6. Monitor accounts with collection
7. Oversee automatic rebilling for the Firm, making sure that waivers and reminders are being generated and mailed.
8. Follow up on approved electronically billed
9. Monitor receivable write-offs for the
10. Manage any client/attorney
11. Participate in monthly Client Accounts meetings to report collection
12. Assist Manager with compiling, tracking, and monitoring Firm fiscal year end process as requested.
13. Manages other job-related duties as assigned by the Director of Revenue Qualifications will include:
14. Computer experience with knowledge of Word, Excel, Collections software
15. ARCS and ADERANT a plus
16. Must have good organizational, communication and math skills.
17. Must be detail oriented, able to work in a fast-paced environment.
18. Ability to use good judgement and discretion in establishing and maintaining relationships with attorneys, staff, and clients.
19. Overtime may be required.
20. Travel may be required.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer, and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Receptionist/Office Services Coordinator position in its Chattanooga office.

Responsibilities include answering phones; greeting clients and other visitors; maintaining neatness of the lobby/reception area and conference center; scheduling conference rooms, including verification of technology and catering needs; daily client check deposit list and issuing of needed operating account checks; assistance with ordering food for events; conference room/event set-up and take down; take legal documents to the courthouse for filing, other deliveries and/or pickups as needed; internal and external daily routing; prepare Fed-Ex shipments; receive, sort and distribute all incoming mail; maintain and order stock for panty items; type memoranda, correspondence and other documents as well as back-up to legal secretaries as needed; save documents into document management system; assist with other clerical duties as assigned; assist with special projects as requested by the Office Administrator.

Qualifications Include:

Basic knowledge of office equipment, including computer and copiers; Microsoft program knowledge- Outlook, Word, Excel, etc., Interpersonal skills necessary to communicate and follow instruction of attorneys and staff and provide information with extraordinary courtesy and tact; Ability to organize and prioritize tasks and complete them under time constraints; Confidentiality; Exceptional client service skills; Working effectively within a group or independently.

Requirements:  Office administrative experience (law firm experience preferred but not required). Ability to organize and prioritize tasks and complete them under deadlines; must be proficient in Microsoft office, most specifically Word and Excel; ability to communicate and follow instructions of office management, attorneys, and other legal staff in a fast-paced demanding environment. Must be willing to learn new tasks and adapt to change easily. 

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer, and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status