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Offices

Knoxville

Address
265 Brookview Centre Way
Suite 600
Knoxville, TN 37919
Contact
T: 865.549.7000
F: 865.525.8569
Email: contact@bakerdonelson.com

Office Information


Baker Donelson's presence in Knoxville dates to 1957 when Howard H. Baker Jr. and Robert F. Worthington founded Baker Worthington. Baker was elected to the United States Senate in 1966 and served there until 1985. Baker Worthington merged with the Heiskel Donelson firm to form Baker Donelson in 1994.

Just a few miles from Great Smoky Mountains National Park, Knoxville is known for its natural beauty and easy-going lifestyle, which have made it a magnet for highly skilled and well-educated workers, as well as businesses seeking to employ them. The city has experienced remarkable growth, attracting enterprises of all sizes, including major companies in the pet products, media, health care, manufactured housing and highway travel center industries. Today, our Knoxville office is home to more than 20 lawyers serving the legal needs of these businesses.

Our Knoxville office is known for its strength in labor and employment law and litigation, financial institutions transactions, real estate development and public-private partnerships – including tax incentive financing and related economic development. In addition, our Knoxville office has been a leader in legal project management, developing process and technology protocols to manage legal matters more efficiently and provide greater budgeting certainty to clients.

Lawyers in our Knoxville office are very active in the community, supporting community organizations and providing pro bono legal service to populations in need, including homeless persons, veterans and families seeking to establish conservatorships.

Talent Development Manager - Nashville, Birmingham, Memphis, Atlanta, Raleigh, Houston, Chattanooga, Knoxville, Washington, D. C., Baltimore, New Orleans

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Talent Development Manager. This position may be located at any office location. Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

Training and Development 

  • Manage the planning and implementation of in-person and virtual substantive, technical and skills-based associate workshops, seminars, and training programs, including event logistics and communications.
  • Identify training programs to address evolving Associate needs and requests and work with Practice Group Leaders and other internal colleagues to develop appropriate content.  
  • Collaborate with Marketing & Business Development Department to design, develop, and manage marketing and sales training programs and workshops for all attorneys.
  • Assist in the design and development of new lawyer orientation.
  • Identify and recruit internal and external trainers to serve as faculty in Associate training programs, including coordinating with outside trainers on materials and their distribution, technology needs, conference room needs, and payment.
  • Solicit, collect, and analyze evaluations from program participants and propose and implement modifications based on feedback.
  • Collaborate with Talent Development Director to develop and implement Trusted Advisor Mini-MBA and other BakerVision 2028 initiatives to attorneys and staff, as needed.
  • Partner with Women’s Initiative and Diversity & Inclusion Department to support their respective training initiatives.

Mentorship Program 

  • Pair experienced attorneys with junior associates to provide guidance, mentorship, and ongoing career development support.
  • Assist mentors and mentees in identifying and adopting effective practices.
  • Manage administrative aspects of mentoring program, including maintaining databases and distributing materials to program participants.

Performance Evaluation/Review 

  • Coordinate non-shareholder attorney performance review and evaluation process, including collecting feedback and preparing performance summaries.
  • Review shareholder feedback and associate self-evaluations to identify skills gaps and future training topics.

Special Projects 

  • Collaborate with Talent Development Director, Training Manager and other department members to implement long-term and/or special firmwide projects.  
  • Play a key role in development, launch, maintenance and ongoing evaluation of various firm-wide associate engagement and retention efforts.

Promote Learning Culture 

  • Help promote and nurture a culture in which attorneys and staff are encouraged to recognize skill gaps and pursue excellence.
  • Monitor current trends and best practices in legal talent and professional development, and implement new innovations, as appropriate, to ensure the firm’s efforts are innovative and cutting edge.
  • Serve as Baker TALENT ambassador, welcoming new attorneys to the firm and providing information about the resources available to them.
  • Create and maintain relationships within the firm at all levels, establishing a reputation as a trusted advisor for training and development resources and best practices.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • Bachelor's degree in law or a related field
  • 5+ years of related experience, preferably in a large law firm environment
  • Demonstrated ability to develop and implement programs, events, and company-wide initiatives
  • Understanding of legal practice and the legal industry.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple projects and priorities.
  • Exceptional client service, both internal and external 
  • Availability to travel as needed to the firm’s offices  
  • Sensitivity to different learning and work styles.
  • Working proficiency in MS Office and analytical tools.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, extreme temperatures and the like.

ADDITIONAL INFORMATION 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

All employees are required to comply with BDBCB's information privacy and security requirements including its acceptable use policy. Such requirements are dictated by laws and regulations, by professional standards and by the marketplace and are directly applicable to BDBCB as well as to BDBCB through its clients.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Legal Process Engineer - Any Office Location

Baker, Donelson, Bearman, Caldwell, & Berkowitz PC has an immediate opening for a Legal Process Engineer at any office location. The Legal Process Engineer (LPE) will serve as a  liaison to Departments and their associated Practice Groups ( PGs). The LPE will coordinate all projects within the Client Solutions Group (CSG), and will serve as the primary coordinator of projects supported by other CSG teams. 

The LPE must assist practice areas, attorneys, and legal teams interested in implementation of the Firm’s suite of process and technology solutions within the Firm's best practices guidelines. The LPE must also interact with various groups and committees within the Firm to gather and distribute information to assist in the betterment of any and all process and technology tools and to promote and support innovation within the Firm. The LPE will be concerned with the consultation, improvement, development, marketing, and training regarding Legal Project Management  (LPM) and BakerManage, venture funds, innovation projects, process improvement, knowledge management, budget development and pricing proposals, technology solutions and research tools, as well as any Firm adopted project management implementations. 

Many of the following duties require the LPE to act independently and proactively and also involve a strategic plan for continued involvement within PGs.  This requires excellent time management skills, self-motivation, and significant organization to maintain this level of proactive involvement while at the same time managing the active attorney and PGs requests, some of which involve urgent deadlines and may require both the support of and coordination with other departments and team members.

The Legal Process Engineer will:

Project Management Consulting

  • Develop expertise in Legal Project Management (LPM) and the Firm’s proprietary LPM model, BakerManage, as well as design and implement collaboration / case management systems using the Firm’s approved technologies such as MS365, SharePoint, HighQ and other case management solutions. .
  • Identify opportunities to integrate CSG tools such as Kira, Contract Express, Foundation, Drafting Assistant, and PLC within the Department and its Practice Groups and coordinate on projects utilizing these tools.
  • If utilized by the Department, assist with the implementation and management of practice technologies such as Immigration Tracker (Advocacy), Clarivate (Business), Simply Agree (Business), and CPI (Business).
  • Work with clients and legal teams to develop statements of work for legal engagements, stakeholder analysis, and task and activity lists or legal work breakdown structures.
  • Work with attorneys and PGs to develop and support innovative solutions and to help them set and achieve their innovative and strategic goals.
  • Work to identify technology solutions and provide support of these technologies to the attorneys and PGs within the Departments.
  • Assist, identify, and develop innovation strategies with the PGs and Centers of Excellence to assist with the implementation of their innovation goals and process improvement initiatives.
  • Work with attorneys and PGs including department operations directors to develop and support the Firm’s venture fund projects.
  • Conduct periodic reporting with department operations directors to provide updates on their department projects.
  • Coordinate expanded data capture for specific projects and data analysis requests, assist with report development, manage, and monitor reports, and assist with special report development.
  • Assist with oversight and administration of portfolios – billing, matter updates, reporting, and budget management.
  • Collect data on the LPE activities and complete reports as requested to submit to firm management to demonstrate the support provided by the CSG.

 Process Improvement, Budget and Pricing Development

  • Assist attorneys with the development of budgets and pricing models using the CSG’s historical model database or through the development of new models, prepare matter proposals for budgeting and pricing, analyze and develop rate strategies, and perform necessary research to identify the best pricing options.
  • Coordinate with Legal Data, Costing and Reporting team on proposal development and any necessary approvals.
  • Assist with the implementation of solutions to improve the performance of matters (called Strike Team).
  • Assist with workflow development, case management, and process implementation.
  • Collaborate with the Director of Legal Data, Costing, and Reporting and the Costing Analyst to evaluate alternative fee structures for the various PGs with the goal of creating customized fee proposals tailored for the different areas of practice.
  • Work with the Firm's Billing Department to implement and refine the Firm's task-based billing including development of matter types and matter plans.

 Marketing, Training, and Practice Group Coordination

  • Work with attorneys to provide technical marketing for prospective clients such as implementing specialized client solutions, supporting client meetings, and conducting demonstrations of CSG tools.
  • Create demonstration collaboration sites to highlight customized PGs and client solutions.
  • Coordinate with Marketing Liaisons on business development opportunities.
  • Develop customized marketing materials and assist with responses to Request for Proposal (RFP) to highlight Firm innovation, rates, and pricing.
  • Work to help identify legal and technological organizations for possible participation and award application (e.g., International Legal Technology Association (ILTA), Project Management Institute, ABA, College of Law Practice Management, TerraLex, ILTA-PMI collaborative committee, ABA-PMI Collaborative Committee; Advocacy Legal Organizations, etc…)
  • Act as a liaison for the Firm with organizations with an interest in Legal Project Management and Knowledge Management.
  • Work with the Firm's Director of Professional Development to develop training programs for attorneys, paralegals, and other legal team members.
  • Develop training programs for client teams which will include client representatives.
  • Assist with the implementation of customized PGs pages and any design modifications on BakerHub, the Firm’s intranet.
  • Present at Department and PGs meetings to help create and maintain ongoing awareness of CSG tools.
  • Conduct training as needed on all resources including practice related tools, policies, and processes.
  • Coordinate BakerResearch requests and identify opportunities to integrate their services.
  • Identify available subscription resources for use by attorneys.
  • Develop practice guides and resources.

Knowledge, Skills & Abilities Required

Education and Experience

  • Four-year college degree.
  • Law Degree from accredited law school preferred.
  • Valid license to practice law preferred.
  • At least 3-5 years of legal practice experience.
  • Preferred experience with the use of litigation/transactional support technology.
  • Preferred experience with implementation of a project management information system or knowledge management technology.
  • PMI member and project management professional certification or willingness to obtain.
  • Certification in process improvement methodologies such as Lean and Six Sigma or willingness to obtain.
  • Knowledge Management certification or willingness to obtain.
  • Microsoft SharePoint and IBM BlueWorks Live knowledge is a plus.

General

  • Strong leadership, managerial, organizational, and communication skills.
  • Adaptability, flexibility, and the ability to maintain effectiveness during change.
  • Ability to work flexible/extended hours when necessary.
  • "Do whatever it takes” attitude.
  • Exceptional written and verbal communication and presentation skills.
  • Self-motivated and goal oriented individual.

Working Conditions

Normal office environment with little exposure to excessive noise, dust, extreme temperatures, and the like. The nature of the legal industry requires that some of the job responsibilities be completed during non-business hours. In accordance with industry standards, it is expected that CSG professionals be flexible with regards to availability when work must be performed during non-business hours. Occasional travel required. 

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Reporting Analyst I - Any Office Location

The Reporting Analyst I is an entry-level position and supports the Firm’s Data Reporting function and its evolving expectations, standards, and best practices. This role is largely geared toward the day-to-day initial support for reporting requests, including resolving problems of a routine nature, performing updates to existing report, maintaining report delivery, and developing new reports and data extracts. This position can be located at any Baker Donelson office location.

The position is responsible for gathering requirements from users, assessing data and report quality, and planning improvements that address the needs across the Firm. The position will interact heavily with the Firm’s client solutions team, marketing & business development team, knowledge management team, attorneys, and legal support coordinators to deliver usable insights to support business development. The Reporting Analyst I must have a strong focus on customer service and attention to detail in order to create, update and maintain reports on an ongoing daily basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES TO INCLUDE BUT NOT LIMITED TO:

  • Provide initial support or escalate report requests to appropriate support teams.
  • Maintain request system, including making assignments and tracking progress.
  • Partner with key stakeholders in connecting to data sources, importing data and transforming data for business intelligence.
  • Develop visual reports, dashboards, and KPI scorecards using Microsoft Power BI.
  • Ensure that all delivered reports meet the highest quality standards and satisfy all specified business requirements through rigorous validation and testing.
  • Establish automated Microsoft Power Platform-related activities using scheduled refresh, subscriptions, and Power Automate.
  • Confidently participate in meetings and manage frequent communications with team and stakeholders.
  • Collaborate with the team to identify opportunities for improvement.
  • Ensure key processes and workflows are documented and communicated effectively.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Associate’s or Bachelor's degree required. Equivalent experience will be considered.
  • Experience with Microsoft Power BI or other data visualization software is highly preferred.
  • Experience with SQL, Dataverse or other database technologies is highly preferred.
  • Experience with M Language, DAX, MDX, or other programming language is highly preferred.
  • Proficiency in Windows operating systems and Microsoft Office Suite and/or related software, including ability to work with Excel.
  • Must communicate effectively and diplomatically with people of varying levels of seniority and technical expertise.
  • Excellent interpersonal, written, and verbal communication skills, analytical mindset, and attention to detail.
  • Ability to work well in a team as well as independently.
  • Ability to maintain a high level of confidentiality.
  • Possess exceptional judgement and professionalism.
  • Ability to define goals and follow through to achieve results.
  • Strong problem-solving skills.
  • Exceptional client service to internal stakeholders.
  • Commit to continuously learning of Microsoft Power Platform products and other related technologies.

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status

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