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Business Technology and IT Outsourcing

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Baker Donelson advises clients on a full array of legal and business issues associated with the purchase, sale, licensing and outsourcing of information technology products and services.

Practice Overview


Baker Donelson advises clients on a full array of legal and business issues associated with the purchase, sale, licensing and outsourcing of information technology products and services.

Our team includes attorneys with backgrounds in information technology, cybersecurity, corporate procurement, offshoring, health information technology, HIPAA and government relations.

Our lawyers have been at the forefront of the IT revolution, representing the first IBM-PC clone manufacturer in the United States in the 1980s and creating the first digital rights licensing system in the 1990s. Today, members of our team often act as officers/directors of international consortia dealing with new issues raised by the evolving digital environment. 

Clients. We advise companies of all sizes, from emerging companies to leading global corporations such as Cisco Systems, The Hartford Financial Services, Hilton Hotels, Hunter Fan and King Pharmaceuticals.

We understand the business drivers. One of our key strengths lies in our experience with both vendors and purchasers of technology. We understand the business drivers on both sides of a technology transaction, and we use this knowledge to achieve the most favorable result for our clients.

Comprehensive representation. We advise on privacy and security, intellectual property acquisitions/divestments, patent and technology licenses, joint ventures, manufacturing and commercialization agreements, distribution and supply agreements, Internet law, e-commerce, network agreements, consulting agreements and subscription service agreements.

Outsourcing. We provide not only the legal advice needed to navigate the complex web of outsourcing options, but we work with our clients to evaluate business goals and rewards against the risks of transferring business functions to a third party vendor. When an outsourcing relationship must end, we work with both vendors and purchasers to reduce the risks and costs associated with transitioning business-critical operations to a new supplier.

Offshore contracting. Members of our team work with in-house legal and operational staff to evaluate options and contingencies that are unique to operations in developing nations. We evaluate offshoring deals based upon the extended recovery times required for significant movement of capital-intensive operations to foreign locations, as well as the privacy, export and other restrictions that may apply to cross-border transfers of data and technology. 

Shifting technology and data across national borders. We have represented clients in virtually every aspect of cross-border controls, including export licensing, Office of Foreign Asset Control sanctions and import/export compliance programs.

Educating and mentoring. Our business technology lawyers have assisted in educating thousands of our clients' employees in business technology law. We provide forms, manuals and playbooks for legal staff and procurement executives. We also mentor our clients' legal and procurement staffs, reducing the need for outside legal services for routine business technology matters.

Representative Matters
  • Represented a data analytics company in an FTC investigation.

  • Represented a closely-held software company in connection with its merger into a subsidiary of a private equity fund, with the stockholders of the software company receiving cash consideration of approximately $140 million.

  • Represented a Fortune 100 financial company in connection with negotiation of various software licenses, intellectual property agreements and ancillary documents. 

  • Represented a technology company in the exclusive license of its software to a large multinational corporation in Australia.

  • Served as general counsel to national technology, manufacturing and professional service firms.

  • Negotiated and closed software and other technology/e-commerce transactions from both the supplier and purchaser perspectives involving software license and service and support agreements, software development agreements, website design and hosting agreements, hardware acquisition and services agreements, and application hosting agreements.

  • Advised board of technology business on $76 million merger transaction with private equity buyer, including management rollover.

  • Represented a Fortune 50 company in outsourcing of software development and implementation project to Indian company.

  • Represented a Fortune 50 company in the divestiture of a technology subsidiary.

  • Represented a technology company in developing open source software strategy.

  • Counseled a multistate hospital company on the acquisition of an electronic medical records system.

In the News

There is almost zero technology in most law firms. Baker Donelson is truly distinguished because of their BakerManage platform. They are using technology in a way that improves the practice of law and they are able to deliver better service because of it.

General Counsel at one of the world's largest independent claims management companies

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