Join Christy Tosh Crider at the 2015 Tennessee Health Care Association Annual Convention for the panel program, "Responding to Unusual Events in Your Facility." Fellow panelists include Nick Lamkin with Diversicare Healthcare Services and Kelly Thomas with Tennessee Health Management, Inc. The panel discussion will offer tips on how to investigate an unusual event, conduct interviews and develop an action plan. They will also cover handling internal and external communications, from talking to family members and the media to reporting up the chain of command.