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Jim Caitlan*

Senior eDiscovery Consultant

Mr. Caitlan is a seasoned professional in corporate data and process management who concentrates on eDiscovery matter-specific approaches to deliver higher value to the trial team at a lower cost.

Professional Biography


Mr. Caitlan is a senior eDiscovery consultant in Baker Donelson's eDiscovery Group. In this role, Jim designs and implements high-value, lower-cost processes to reduce eDiscovery time, expense and risk – from data mapping and collection through production and fact management. For over a decade, he has focused on increasing eDiscovery effectiveness leveraging his diverse background in senior IT management and consulting, including his extensive experience in aerospace manufacturing and business intelligence. Jim has integrated Lean Manufacturing techniques into a value-centric eDiscovery approach, including process design, operational and quality metrics, continuous process improvement, integrated work teams and disciplined project management. His commitment to value-add process management enables him to assist clients to achieve consistently better litigation outcomes at substantially lower cost.

Jim was heavily involved in creating the Firm's LeanDiscovery™ system's approach to eDiscovery, focusing on how well-established manufacturing and management techniques can make eDiscovery more efficient and less costly, while adding substantial value to the client. He regularly consults with clients on effective litigation preparedness strategies, data reduction methodologies, and best practices for selecting and managing eDiscovery vendors and services. Jim is consistently involved in process improvement efforts by the team, evaluating new technologies and consulting on emerging best practices.

Jim's background is well-suited to his current responsibilities. He has served in senior IT and consulting positions for the U.S. Navy, Hughes Aircraft, EDS (Bonneville Power Administration), Ciba-Geigy, Hitachi, Fujitsu, Microsoft and Hewlett-Packard. Jim's primary areas of experience include corporate IT infrastructure management and audit; business process engineering; business intelligence/decision optimization; and eDiscovery process management. With more than 25 years' experience in IT management, process engineering and business intelligence, he is uniquely positioned to bring greater process maturity and predictability to eDiscovery management. Among his achievements in the area of process management, he led the consulting team that analyzed logistics processes for the U.S. Navy, designed the defense logistics replenishment system for the Royal Saudi Navy, the maintenance budgeting and planning process for the Pacific Northwest Power Grid and the statistical process control systems and labor cost analysis systems for a Seattle-based aerospace manufacturer. He also led the process re-engineering initiative for a major computer manufacturer and designed the methodology used for supply chain and pricing decision optimization at Rapt (a Microsoft subsidiary.)

For more than a decade, Jim has advised leading law firms and corporations on eDiscovery best practices at workshops, seminars and CLEs across the United States. Most recently, Jim presented to all the Tennessee judges at the Tennessee Judiciary Conference.

  • "The Natural Selection of Document Collection," Law Technology Review, A.B.A. SEC. LAW PRACTICE MGMT. 1 LAW TECH. TODAY
Speaking Engagements
  • "Management of the Document-Intensive Case," Claims and Defense Tactics Symposium, Chicago, Illinois
  • "Taking Control of eDiscovery," CLE, Houston, Texas
  • "Effective eDiscovery Management," CLE, Atlanta, Georgia
  • "eDiscovery: How It Works," eDiscovery A-to-Z Workshop, Miami, Florida
  • "When Bad eDiscovery Happens to Good Corporations," CLE, Miami, Florida
  • "Metadata – Fact, Myth and Magic," International Bar Association Conference, Miami, Florida
  • "Emerging eDiscovery Issues and Methods," CLE, Washington, D.C.
  • "Best Practices to Reduce eDiscovery Costs," CLE, Los Angeles, California
  • "eDiscovery Strategies, Tactics and Ethics," Leo J. Bearman Inns Of Court, Memphis, Tennessee (January 2017)
  • "Document Review Best Practices," City-wide CLE, Nashville, Tennessee
  • "Effective eDiscovery Management," Nashville Bar Association Conference, Nashville, Tennessee (January 2017)
  • "Goldilocks and Predictive Coding: Which Approach is Just Right?," CLE, Nashville, Tennessee (January 2017)
  • "Language-Based Analytics Case Studies," Cincinnati, Ohio (December 2016)


  • University of Chicago, B.A., Political Philosophy, 1974



Baker Donelson professional not admitted to the practice of law.

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