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Jessica Hackett*

Director of Online Services − Knowledge Management Department
Memphis
T: 901.577.2288
F: 901.577.0774
Director of Online Services − Knowledge Management Department

Jessica Hackett is Baker Donelson's Director of Online Services with the Firm's Knowledge Management Department.

Professional Biography

Overview

Jessica Hackett is Baker Donelson's Director of Online Services. She manages the Firm's Online Services Team, which is in charge of client team support and all client connectivity including extranets, collaboration sites, mobile apps, and online training tools. Jessica also serves as the KM liaison to the Advocacy and Financial Services practice groups.

Professional Honors & Activities
  • Member – State Bar of Tennessee
  • Member – Tennessee Bar Association
  • Chair – Memphis Bar Association, Technology Subgroup
  • Member – International Legal Technology Association
  • Member – Family & Patient Advisory Council for Baptist Hospital for Women
  • Member – Draft Board for the United States Selective Service System
Publications
Speaking Engagements
  • "Development of Online Legal Services and Design Thinking Workshop," University of Mississippi (December 2017)
  • "Becoming the In-house Development Shop for Custom Client Application Development," ILTACon (August 2017)
  • "AI in Law Practice," Baker Donelson (May 2017)
  • "The Modern Law Firm and the Power of Automation," Memphis Bar Association (October 2016)
  • "Productized Legal Services," ILTACon (August 2015)
  • "Knowledge Management and Law," Christian Brothers University (July 2015)
  • "Knowledge Management for Lawyers," Memphis Bar Association (November 2014)
  • "Knowledge Management and Law," Christian Brothers University (July 2014)

Education

  • University of Memphis, Cecil C. Humphreys School of Law, J.D. 2008
  • Christian Brothers University, B.S., Information Technology and Management, 2005

Admissions

  • Tennessee, 2008
  • Tennessee Supreme Court, 2008
  • U.S. District Court for the Western District of Tennessee
  • U.S. Court of Appeals for the Sixth Circuit

Disclaimer

*

Not a practicing attorney.

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