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Donna Thiel Discusses RAC Audits in Nashville Medical News

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After a pause in the action while the Centers for Medicare & Medicaid Services tweaked the recovery audit contractor (RAC) program and began the interview process for new auditors, RACs are back.

In this Nashville Medical News article, Donna Thiel discusses provider complaints about the RAC program and changes made to address those issues.

"A RAC audit would overwhelm the provider with requests for information," Ms. Thiel said. "Even electronic health records take time to access, review and duplicate. RAC audits are time and resource demanding."

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