Meredith L. Williams

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Chief Knowledge Management Officer
First Tennessee Building
165 Madison Avenue
Suite 2000
Memphis, Tennessee 38103
T: 901.577.2353
F: 901.577.4295

Meredith L. Williams is Baker Donelson's Chief Knowledge Management Officer.  Although trained as a lawyer, she is not actively engaged in the practice of law.  Instead, she oversees BakerNet, the Firm's industry-leading intranet, and coordinates strategic growth on behalf of the Firm in knowledge management, competitive intelligence and technology.  Ms. Williams also oversees many of the Firm's tools that allow us to partner with clients and deliver cutting-edge legal support. She directs the Firm's collaborative, web-based suite of online client services, which includes determining delivery methods and pricing structures. She is also the lead contact for information and pricing on the Firm's wholly-owned subsidiary Mitigated Risks, LLC, which offers online compliance and training resources to companies of all sizes. Ms. Williams is widely recognized as a leading authority in knowledge management issues for the legal field, and is a frequent presenter and author on knowledge management and competitive intelligence. Follow her on Twitter @mlwilliams77.

Publications & Speaking Engagements

  • Presenter – "Should You Create Innovative Online Legal Products for Clients?" International Legal Technology Conference, Las Vegas, August 18-22, 2013
  • Presenter – "Manage Out: Selling Technology Within Your Firm," International Legal Technology Conference, Las Vegas, August 18-22, 2013
  • Presenter – "KM Peer Group Presents: An Insider's Guide to New Corporate Drafting Tools," International Legal Technology Association Webinar, June 20, 2013
  • Presenter – "Social Media in AsiaPac," Legal Tech Asia Technology Summit, Hong Kong, March 5, 2013
  • Presenter – "SharePoint: Cutting-Edge Case Studies," Legal Tech Asia Technology Summit, Hong Kong, March 4, 2013
  • Featured – "LAW FIRM 101 and How It Applies to You," ILTA magazine, Peer to Peer, December 2012
  • Presenter – "Beyond Extranets! What Clients Really Want" and "Next-Generation Intranets," International Legal Technology Conference, Washington, D.C., August 26-30, 2012
  • Presenter – "Technology & Trends in Knowledge Management," WestKM & ILTA Sponsored Online Webinar, May 17, 2012
  • Presenter – "Social Media Ethics and Compliance," The Network, Atlanta, GA, May 11, 2012
  • Presenter – "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Memphis Bar Association, Memphis, TN, February 8, 2012
  • Presenter – "Social Media: What are the Ethical Risks & Pitfalls?" Atlanta Compliance and Ethics Roundtable, Atlanta, GA, November 8, 2011
  • Presenter – "Coming to Grips with Information Integration and Architecture," ARK Knowledge Management in the Legal Profession, New York, NY, October 26, 2011
  • Presenter – "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Lit-Con 2011, Washington, D.C., October 16, 2011
  • Featured – "A New Breed of Professionals," ILTA magazine, Peer to Peer, September 2011
  • Presenter – "Ethical Implications of Social Media," Memphis Bar Association, Memphis, TN, August 11, 2011
  • Shy Alter interview about ILTA 2011 conference, ii3TV, August 2011
  • Author – "How KM Can Set Your Firm Apart," ILTA white paper, Knowledge Management: Conveyors of Organized Information, June 2011
  • Presenter – "The Argument for Mobility: One Firm, Two Perspectives," Virtual LegalTech, New York, NY, March 17, 2011
  • Presenter – "Social Media Policy Drafting: What are the Ethical Risks and Pitfalls?" Georgia Chapter of Association of Corporate Counsel, Atlanta, GA, March 8, 2011
  • Presenter – "Ethical Risks and Pitfalls of Social Media," Ben F. Jones Chapter, National Bar Association, Memphis, TN, March 3, 2011
  • Presenter – "SharePoint Collaboration Across your Team," Legal Tech New York, New York, NY, February 2, 2011
  • Author – "SharePoint Collaboration [LegalTech2011]," Above and Beyond KM, February 2, 2011
  • Presenter – "Leveraging Technology for Better Firm Efficiencies," Legal Tech New York, New York, NY, January 31, 2011
  • Author – "Law2020™- What Will It Take for Law Firms to Thrive?" National Law Review, December 24, 2010
  • Author – "eDiscovery & Social Media," National Law Review, November 23, 2010
  • Author – "Are You Ready For the Cloud?" National Law Review, October 29, 2010
  • Presenter – "Social Media: IP Issues for Businesses," Memphis Bar Association, Memphis, TN, October 28, 2010
  • Presenter – "Social Media and Ethics,"  Leo Bearman Inn of Court Meeting, Memphis, TN, October 12, 2010
  • Author – "Are Alternative Fee Arrangements (AFAs) the New Standard for Law Firms?"National Law Review, September 30, 2010
  • "Strategic Unity in law firms and Law 2020," ILTA TV Interview at 2010 Conference, August 2010
  • "Emerging Trends in Knowledge Management," ILTA Interview at 2010 Conference, August 2010
  • Author – "Social Media Policy Drafting: What are the Ethical Risks & Pitfalls?" The National Law Review's Blog, The National Forum®, August 26, 2010
  • Presenter – "Social Networking for Attorneys: Risks and Mitigation," ILTA TV Roundtable, May 2010
  • Presenter – Legal Marketing Association: "Leveraging Knowledge Management to Increase Efficiency and Improve Your Firm's Bottom Line," Denver, CO, March 12, 2010
  • Presenter – Legal Tech New York: "Assessing and Accessing the Knowledge you Already Have," New York, NY, February 1, 2010
  • Presenter – Legal Tech New York: "Maximizing your Knowledge Management Investment," New York, NY, February 1, 2010
  • Contributing Author – " Ethical Risks and Pitfalls of Social Media," ILTA White Paper - Social Networking Learn the Rules of Engagement, January 2010
  • Presenter – Knowledge Management for the Legal Profession: "How Can Law Firms (and KM) Profit from the Commoditization of Legal Services and an Increased Client Demand for Value?" New York, NY, October 22, 2009
  • Presenter – Legal Information Technology Conference (LIT-Con) on Managing Risk through Information Management: Current Challenges in the Legal Environment, "Closing Keynote Session: The Realities and Risks of Social Media," Orlando, FL, October 16, 2009 
  • Presenter – ILTA '09 Leading Technology/Optimizing Value: "Creative Adoption Techniques for KM Initiatives," Washington, D.C., August 26, 2009
  • Presenter – ILTA '09 Leading Technology/Optimizing Value: "SharePoint for Large Firms: Integration, Customization, Client Collaboration and Search," Washington, D.C., August 24, 2009   
  • Contributing Author – "Chapter 5: Case Study: Redesigning the intranet at Baker Donelson," ARK Report: Creating a Successful Law Firm Intranet, July 9, 2009 
  • Contributing Author – "Creative Adoption Techniques for Knowledge Management Initiatives," ILTA White Paper - Knowledge Management: More than the Sum of Its Parts, June 2009
  • Presenter – Competitive Intelligence in the Modern Law Firm: "Web 2.0—From Noise to Information to Intelligence," New York, NY, June 11, 2009  
  • Presenter – Legal Tech New York: "KM from a Client Services Perspective," New York, NY, February 2, 2009
  • Presenter – Legal Tech New York: "SharePoint Best Practices," New York, NY, February 2, 2009
  • Moderator – International Legal Technology Association: "Email Retention & Management," December 4, 2008
  • Presenter – International Legal Technology Association: "Risk Management Cage Match," August 2008
  • Presenter – International Legal Technology Association: "Making External Information Manageable," August 2008
  • Presenter – ARK Group Seminar: "How to Turn Information Overload into Actionable Information," AMA Executive Center, New York, June 10, 2008
  • Presenter – DAMA MidSouth: "Case Study: Data in a Legal Environment, 'Are We Worthy to Store Our Client's Data?'" University of Memphis, February 26, 2008
  • Presenter – LegalTech New York 2008: "How Knowledge Management Has Grown Up," February 5, 2008
  • Presenter – Chicago ARK Group Seminar: "Taking Competitive Intelligence to the End User," October 24, 2007
  • Presenter – International Legal Technology Association Conference: "Current Awareness: Critical Information Management Tools," Ritz Carlton, Orlando, August 22, 2007
  • Presenter – Chicago ARK Group Seminar: "Technical Integration: Taking Competitive Intelligence to the End User," Hilton, Chicago, July 11, 2007
  • Presenter – LegalTech West Coast 2007: "How Knowledge Management has Grown Up," Los Angeles Convention Center, Los Angeles, June 21, 2007
  • Presenter – Memphis Bar Association Legal Technology Expo, "How to Avoid Committing Malpractice with Your Computer," Hilton, Memphis, April 4, 2007
  • Presenter – LegalTech New York 2007: "Critical Success Factors for a KM Strategy," January 30, 2007
  • Presenter – Chicago ARK Group Seminar: Knowledge Management for the Modern Law Firm, "KM: From the Theoretical to the Practical," October 10, 2006
  • Presenter – International Legal Technology Association Conference, "Expertise Location: Case Studies," August 24, 2006
  • Presenter – International Legal Technology Association Conference, "West KM: Because You Already Invented the Wheel," August 23, 2006
  • Author – "State v. Brown: Expanding the Constitutional Right to Present a Defense," 4 Tenn. J. Prac. & Proc. 31, Summer 2002
  • Presenter – Knowledge Counsel Forum, "One Firm's KM Environment," Westin, New York, March 22, 2006

Professional Honors & Activities

  • Recipient – ILTA Distinguished Peer Award, Project of the Year, 2012, for Baker Donelson's Legal Project Management Initiative and System
  • Board of Directors – International Legal Technology Association (ILTA), 2011 – 2013
  • Conference Vice President – ILTA, 2010 – 2011
  • Recipient – ILTA's Young Professional of the Year Award, 2011
  • Track Coordinator – International Legal Technology Association (Information Management, Knowledge Management, Records Management and Risk Management) 2009
  • Track Chair – International Legal Technology Association, Information Management, 2008
  • Member – American, Tennessee and Memphis Bar Associations
  • Board of Directors – Memphis Bar Association Technology Section
  • Member – Association of Women Attorneys
  • Board of Directors – Susan G. Komen Midsouth Affiliate
  • Associate Editor – Tennessee Journal of Practice & Procedure, 2001 – 2002
  • Member – Phi Alpha Delta Honor Society, 2001 – 2002
  • Recipient – Dean's Distinguished Service Award, 2002
  • Volunteer Advisory Team Chairman – University of Memphis Chapter of Delta Gamma Fraternity

Admissions

  • Tennessee, 2002

Education

  • University of Memphis Cecil C. Humphreys School of Law, J.D., 2002
  • University of Memphis, B.B.A. with concentration in Accounting, 1998