Meredith L. Williams

Chief Knowledge Management Officer
First Tennessee Building
165 Madison Avenue
Suite 2000
Memphis, Tennessee 38103
T: 901.577.2353
F: 901.577.4295

Meredith L. Williams is Baker Donelson's Chief Knowledge Management Officer.  Although trained as a lawyer, she is not actively engaged in the practice of law.  Instead, she oversees BakerNet, the Firm's industry-leading intranet, and coordinates strategic growth on behalf of the Firm in knowledge management, competitive intelligence and technology.  Ms. Williams also oversees many of the Firm's tools that allow us to partner with clients and deliver cutting-edge legal support. She directs the Firm's collaborative, web-based suite of online client services, which includes determining delivery methods and pricing structures. She is also the lead contact for information and pricing on the Firm's wholly-owned subsidiary Mitigated Risks, LLC, which offers online compliance and training resources to companies of all sizes. Ms. Williams is widely recognized as a leading authority in knowledge management issues for the legal field, and is a frequent presenter and author on knowledge management and competitive intelligence. Follow her on Twitter @mlwilliams77.

Speaking Engagements

  • Presenter – "Innovation and the New Generation of Legal Services," INSIGHT, London, England, November 12, 2015
  • Presenter – "Manage Out: Selling Technology within your Firm," CIO Event Sponsored by Microsoft & WinWire Technologies, Philadelphia, Pennsylvania, November 3, 2015
  • Presenter – "Connecting and Collecting: How Law Firms of Various Shapes and Sizes Make it Easier for Attorneys to Use and Contribute Knowledge," KM in the Legal Profession ARK Conference, New York City, New York, October 21, 2015
  • Presenter – "Let KM Drive Client Value the Don Draper Way," ILTACON, Las Vegas, Nevada, September 2, 2015
  • Presenter – "Revolutionary Integrations: It's a Technology Mashup!" ILTACON, Las Vegas, Nevada, August 31, 2015
  • Presenter – "Cross-Practice Approaches & Tools," Revolution to Evolution: Digital Tools in Legal Practice, Georgetown Law Center, Washington, D.C., April 23, 2015
  • Presenter – "The Business of Knowledge Management: KM's Evolving Outward, Client-Facing Role and the Commercialization of Knowledge-Sharing Tools," New York, New York, October 22, 2014
  • Presenter – "Law Firms of the Future, Part One: The Data," Legal Marketing Association, Birmingham, Alabama, September 16, 2014
  • Presenter – "Upselling KM: What Would Don Draper Do?" International Legal Technology Association Conference, Nashville, August 20, 2014
  • Presenter – "Easy As Pie: The Right Recipe for Providing Self-Service Content to Your Clients," International Legal Technology Association Conference, Nashville, Tennessee, August 19, 2014
  • Presenter – "Should You Create Innovative Online Legal Products for Clients?" International Legal Technology Conference, Las Vegas, August 18-22, 2013
  • Presenter – "Manage Out: Selling Technology Within Your Firm," International Legal Technology Conference, Las Vegas, August 18-22, 2013
  • Presenter – "KM Peer Group Presents: An Insider's Guide to New Corporate Drafting Tools," International Legal Technology Association Webinar, June 20, 2013
  • Presenter – "Social Media in AsiaPac," Legal Tech Asia Technology Summit, Hong Kong, March 5, 2013
  • Presenter – "SharePoint: Cutting-Edge Case Studies," Legal Tech Asia Technology Summit, Hong Kong, March 4, 2013
  • Presenter – "Beyond Extranets! What Clients Really Want" and "Next-Generation Intranets," International Legal Technology Conference, Washington, D.C., August 26-30, 2012
  • Presenter – "Technology & Trends in Knowledge Management," WestKM & ILTA Sponsored Online Webinar, May 17, 2012
  • Presenter – "Social Media Ethics and Compliance," The Network, Atlanta, Georgia, May 11, 2012
  • Presenter – "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Memphis Bar Association, Memphis, Tennessee, February 8, 2012
  • Presenter – "Social Media: What are the Ethical Risks & Pitfalls?" Atlanta Compliance and Ethics Roundtable, Atlanta, Georgia, November 8, 2011
  • Presenter – "Coming to Grips with Information Integration and Architecture," ARK Knowledge Management in the Legal Profession, New York, New York, October 26, 2011
  • Presenter – "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Lit-Con 2011, Washington, D.C., October 16, 2011
  • Presenter – "Ethical Implications of Social Media," Memphis Bar Association, Memphis, Tennessee, August 11, 2011
  • Shy Alter interview about ILTA 2011 conference, ii3TV, August 2011
  • Presenter – "The Argument for Mobility: One Firm, Two Perspectives," Virtual LegalTech, New York, New York, March 17, 2011
  • Presenter – "Social Media Policy Drafting: What are the Ethical Risks and Pitfalls?" Georgia Chapter of Association of Corporate Counsel, Atlanta, Georgia, March 8, 2011
  • Presenter – "Ethical Risks and Pitfalls of Social Media," Ben F. Jones Chapter, National Bar Association, Memphis, Tennessee, March 3, 2011
  • Presenter – "SharePoint Collaboration Across your Team," Legal Tech New York, New York, New York, February 2, 2011
  • Presenter – "Leveraging Technology for Better Firm Efficiencies," Legal Tech New York, New York, New York, January 31, 2011
  • Presenter – "Social Media: IP Issues for Businesses," Memphis Bar Association, Memphis, Tennessee, October 28, 2010
  • Presenter – "Social Media and Ethics,"  Leo Bearman Inn of Court Meeting, Memphis, Tennessee, October 12, 2010
  • "Strategic Unity in law firms and Law 2020," ILTA TV Interview at 2010 Conference, August 2010
  • "Emerging Trends in Knowledge Management," ILTA Interview at 2010 Conference, August 2010


Professional Honors & Activities

  • President – International Legal Technology Association (ILTA), 2015 – 2017
  • Board of Directors – International Legal Technology Association (ILTA), 2011 – 2015
  • Recipient – ILTA Distinguished Peer Award, Project of the Year, 2012, for Baker Donelson's Legal Project Management Initiative and System
  • Conference Vice President – ILTA, 2010 – 2011
  • Recipient – ILTA's Young Professional of the Year Award, 2011
  • Track Coordinator – International Legal Technology Association (Information Management, Knowledge Management, Records Management and Risk Management) 2009
  • Track Chair – International Legal Technology Association, Information Management, 2008
  • Member – American, Tennessee and Memphis Bar Associations
  • Board of Directors – Memphis Bar Association Technology Section
  • Member – Association of Women Attorneys
  • Board of Directors – Susan G. Komen Midsouth Affiliate
  • Associate Editor – Tennessee Journal of Practice & Procedure, 2001 – 2002
  • Member – Phi Alpha Delta Honor Society, 2001 – 2002
  • Recipient – Dean's Distinguished Service Award, 2002
  • Volunteer Advisory Team Chairman – University of Memphis Chapter of Delta Gamma Fraternity


  • Tennessee, 2002


  • University of Memphis Cecil C. Humphreys School of Law, J.D., 2002
  • University of Memphis, B.B.A. with concentration in Accounting, 1998