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Meredith L. Williams

Chief Knowledge Management Officer
Memphis
T: 901.577.2353
F: 901.577.4295

Meredith L. Williams is Baker Donelson's Chief Knowledge Management Officer.

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Professional Biography

Overview

Although trained as a lawyer, Ms. Williams is not actively engaged in the practice of law. Instead, she oversees BakerNet, the Firm's industry-leading intranet, and coordinates strategic growth on behalf of the Firm in knowledge management, competitive intelligence and technology.

Ms. Williams also oversees many of the Firm's tools that allow us to partner with clients and deliver cutting-edge legal support. She directs the Firm's collaborative, web-based suite of online client services, which includes determining delivery methods and pricing structures. She is also the lead contact for information and pricing on the Firm's wholly-owned subsidiary Mitigated Risks, LLC, which offers online compliance and training resources to companies of all sizes. Ms. Williams is widely recognized as a leading authority in knowledge management issues for the legal field, and is a frequent presenter and author on knowledge management and competitive intelligence. Follow her on Twitter @mlwilliams77.

Professional Honors & Activities
  • President – International Legal Technology Association (ILTA) (2015 – 2017)
  • Board of Directors – International Legal Technology Association (ILTA) (2011 – 2015)
  • Recipient – ABA's Legal Technology Resource Center's Top 10 Women of Legal Tech (2016)
  • Recipient – ILTA Distinguished Peer Award, Project of the Year, 2012, for Baker Donelson's Legal Project Management Initiative and System
  • Conference Vice President – ILTA (2010 – 2011)
  • Recipient – ILTA's Young Professional of the Year Award (2011)
  • Track Coordinator – International Legal Technology Association (Information Management, Knowledge Management, Records Management and Risk Management) (2009)
  • Track Chair – International Legal Technology Association, Information Management (2008)
  • Member – American, Tennessee and Memphis Bar Associations
  • Board of Directors – Memphis Bar Association Technology Section
  • Member – Association of Women Attorneys
  • Board of Directors – Susan G. Komen Midsouth Affiliate
  • Associate Editor – Tennessee Journal of Practice & Procedure (2001 – 2002)
  • Member – Phi Alpha Delta Honor Society (2001 – 2002)
  • Recipient – Dean's Distinguished Service Award (2002)
  • Volunteer Advisory Team Chairman – University of Memphis Chapter of Delta Gamma Fraternity
Publications
Speaking Engagements
  • General

  • "The Future of Enterprise Search: Search Apps, Personalized Content and the World Beyond 'Google-like' Search Results," KM in the Legal Profession ARK Conference, New York City, New York (October, 2016)
  • "Increasing Law Firm Profitability & Productivity," CLE Sponsored by Thomson Reuters, Memphis, Tennessee (September, 2016)
  • "ILTA's Town Hall," ILTACON, Washington, D.C. (September, 2016)
  • "Client & Matter Profiling That Matters," ILTACON, Washington, D.C. (August, 2016)
  • "Manage Out: Selling Technology Within Your Firm," CIO Event Sponsored by Microsoft & WinWire Technologies, Washington, D.C. (March, 2016)
  • "Innovation and the New Generation of Legal Services," INSIGHT, London, England (November, 2015)
  • "Manage Out: Selling Technology within your Firm," CIO Event Sponsored by Microsoft & WinWire Technologies, Philadelphia, Pennsylvania (November, 2015)
  • "Connecting and Collecting: How Law Firms of Various Shapes and Sizes Make it Easier for Attorneys to Use and Contribute Knowledge," KM in the Legal Profession ARK Conference, New York City, New York (October, 2015)
  • "Let KM Drive Client Value the Don Draper Way," ILTACON, Las Vegas, Nevada (September, 2015)
  • "Revolutionary Integrations: It's a Technology Mashup!," ILTACON, Las Vegas, Nevada (August, 2015)
  • "Cross-Practice Approaches & Tools," Revolution to Evolution: Digital Tools in Legal Practice, Georgetown Law Center, Washington, D.C. (April, 2015)
  • "4th Annual Wrap It Up CLE Event (Atlanta)" (December, 2014)
  • "The Business of Knowledge Management: KM's Evolving Outward, Client-Facing Role and the Commercialization of Knowledge-Sharing Tools," New York, New York (October, 2014)
  • "Law Firms of the Future, Part One: The Data," Legal Marketing Association, Birmingham, Alabama (September, 2014)
  • "Upselling KM: What Would Don Draper Do?," International Legal Technology Association Conference, Nashville (August, 2014)
  • "Easy As Pie: The Right Recipe for Providing Self-Service Content to Your Clients," International Legal Technology Association Conference, Nashville, Tennessee (August, 2014)
  • "Should You Create Innovative Online Legal Products for Clients?," International Legal Technology Conference, Las Vegas (August, 2013)
  • "Manage Out: Selling Technology Within Your Firm," International Legal Technology Conference, Las Vegas (August, 2013)
  • "KM Peer Group Presents: An Insider's Guide to New Corporate Drafting Tools," International Legal Technology Association Webinar (June, 2013)
  • "Social Media in AsiaPac," Legal Tech Asia Technology Summit, Hong Kong (March, 2013)
  • "SharePoint: Cutting-Edge Case Studies," Legal Tech Asia Technology Summit, Hong Kong (March, 2013)
  • "Fall Focus Seminar" (October, 2012)
  • "Beyond Extranets! What Clients Really Want" and "Next-Generation Intranets," International Legal Technology Conference, Washington, D.C. (August, 2012)
  • "Technology & Trends in Knowledge Management," WestKM & ILTA Sponsored Online Webinar (May, 2012)
  • "Social Media Ethics and Compliance," The Network, Atlanta, Georgia (May, 2012)
  • "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Memphis Bar Association, Memphis, Tennessee (February, 2012)
  • "Social Media: What are the Ethical Risks & Pitfalls?," Atlanta Compliance and Ethics Roundtable, Atlanta, Georgia (November, 2011)
  • "Coming to Grips with Information Integration and Architecture," ARK Knowledge Management in the Legal Profession, New York, New York (October, 2011)
  • "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Lit-Con 2011, Washington, D.C. (October, 2011)
  • "Ethical Implications of Social Media," Memphis Bar Association, Memphis, Tennessee (August, 2011)
  • "Shy Alter interview about ILTA 2011 conference," ii3TV (August, 2011)
  • "The Argument for Mobility: One Firm, Two Perspectives," Virtual LegalTech, New York, New York (March, 2011)
  • "Social Media Policy Drafting: What are the Ethical Risks and Pitfalls?," Georgia Chapter of Association of Corporate Counsel, Atlanta, Georgia (March, 2011)
  • "Ethical Risks and Pitfalls of Social Media," Ben F. Jones Chapter, National Bar Association, Memphis, Tennessee (March, 2011)
  • "SharePoint Collaboration Across your Team," Legal Tech New York, New York, New York (February, 2011)
  • "Leveraging Technology for Better Firm Efficiencies," Legal Tech New York, New York, New York (January, 2011)
  • Social Media

  • "Social Media Ethics and Compliance," The Network, Atlanta, Georgia (May, 2012)
  • "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Memphis Bar Association, Memphis, Tennessee (February, 2012)
  • "Social Media: What are the Ethical Risks & Pitfalls?," Atlanta Compliance and Ethics Roundtable, Atlanta, Georgia (November, 2011)
  • "Coming to Grips with Information Integration and Architecture," ARK Knowledge Management in the Legal Profession, New York, NY (October, 2011)
  • "Attorney & Client Mobility: Managing the Movement of Confidential Client Information In and Out of the Firm," Lit-Con 2011, Washington, D.C. (October, 2011)
  • "Ethical Implications of Social Media," Memphis Bar Association, Memphis, Tennessee (August, 2011)
  • "The Argument for Mobility: One Firm, Two Perspectives," Virtual LegalTech, New York, NY (March, 2011)
  • "Social Media Policy Drafting: What are the Ethical Risks and Pitfalls?," Georgia Chapter of Association of Corporate Counsel, Atlanta, Georgia (March, 2011)
  • "Ethical Risks and Pitfalls of Social Media," Ben F. Jones Chapter, National Bar Association, Memphis, Tennessee (March, 2011)
  • "SharePoint Collaboration Across your Team," Legal Tech New York, New York, New York (February, 2011)
  • "Leveraging Technology for Better Firm Efficiencies," Legal Tech New York, New York, New York (January, 2011)

Awards

Education

  • University of Memphis Cecil C. Humphreys School of Law, J.D., 2002
  • University of Memphis, B.B.A. with concentration in Accounting, 1998

Admissions

  • Tennessee, 2002

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